Terms and Conditions
Welcome to the GD First Enterprise LLC website. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully, as they outline your rights and responsibilities as a user of our services.
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1. Acceptance of Terms
By using our website, requesting a quote, or booking a delivery, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
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2. Services Provided
GD First Enterprise LLC offers box truck delivery and logistics services, including final mile delivery, B2B and retail distribution, contracted freight, and local/regional routes across North Carolina and the Southeast. All services are subject to availability and may be modified or discontinued at any time without notice.
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3. User Responsibilities
When using our website or services, you agree to:
- Provide accurate, current, and complete information when requesting quotes or booking services.
- Ensure that all goods for transport are properly packaged, labeled, and compliant with all applicable laws and regulations.
- Not use our website or services for any unlawful or prohibited purpose.
- Pay all fees and charges associated with your services in accordance with the agreed terms.
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4. Quotes, Bookings, and Payments
- All quotes provided are estimates based on the information you supply. Final pricing may vary depending on actual shipment details, route, and service requirements.
- Bookings are confirmed only after acceptance by GD First Enterprise LLC and may be subject to additional terms, including payment of deposits or prepayment.
- Payment terms will be specified in your invoice or service agreement. Late payments may incur interest or additional fees.
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5. Cancellations and Refunds
- You may cancel a booking by contacting us as soon as possible. Cancellations made less than 24 hours before the scheduled pickup may be subject to a cancellation fee.
- Refunds, if applicable, will be processed in accordance with our refund policy and communicated to you at the time of cancellation.
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6. Limitation of Liability
While we strive to provide reliable and timely delivery services, GD First Enterprise LLC is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or services.
- Loss, damage, or delay of shipments due to factors beyond our control, such as weather, accidents, road closures, or acts of God.
- Any damages exceeding the total amount paid for the specific service in question.
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7. Insurance and Claims
We maintain comprehensive insurance coverage for our vehicles and cargo. In the event of loss or damage to your shipment, please notify us immediately so we can initiate a claim. Claims must be submitted in writing within 7 days of delivery or the scheduled delivery date.
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8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of GD First Enterprise LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
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9. Termination
We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is otherwise harmful to our interests or other users.
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10. Governing Law
These Terms and Conditions are governed by the laws of the State of North Carolina. Any disputes arising from these terms or your use of our services will be resolved in the courts of Mecklenburg County, North Carolina.
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11. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website or services constitutes acceptance of the revised terms.
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12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
GD First Enterprise LLC
Email: info@gdfirstlogistics.com
Phone: (980) 516-5011